Contact Us
Phone Number: (909) 576-1199
Email: hugoz_2000@yahoo.com
It seems that we don’t get messages from this page due to some technical issues. If you don’t hear from us in 24 hours, please contact Hugo via his email: hugoz_2000@yahoo.com. Thanks.
FAQ
Q: How do I place an order?
A: Send us an email and let us know your choice of camera, wood and metal finish as well as your shipping address and phone number. We will let you know if we have inventory of your camera and if we do, your camera will be shipped by FedExTNT from our factory to your door.
Q: What forms of payment do you accept?
A: We accept checks, money orders and PayPal. Email Hugo at hugoz_2000@yahoo.com if you don’t want to use Paypal. You can send us a check payable to Chamonix View Cameras, Inc. at 65 Sedgewick, Irvine, CA 92620
Q: Where are my camera bubble levels?
A: You may find your camera without bubble levels when you open your box and examine your brand new camera. Don’t be disappointed. Due to some strange shipping regulationss, bubble levels are not allowed with ship with wooden cameras. We have to find a way to make them invisible. So we use some stripes of black plastic tape to achieve that goal. Just remove these tapes and see what you find.
Q: Do you sell any used equipment?
A: Very rarely.
Q: What warranty do you offer for your products?
A: We offer 30 days free return/replacement for defective products and life time repair services. You are responsible for round trip shipping cost plus Paypal fees if your camera is received in good order and you have changed your mind about your purchase. When your camera is damaged during a fall, we can either send some new parts or you can send your camera back to our factory for repair service. Email Hugo first with pictures of your camera and he will discuss with you the best way for you. Usually you have to pay for the parts and shipping costs.